Payment Methods & Billing

​

Overview

Our platform partners with Stripe to securely process payments, supporting a range of convenient payment methods. Below is an overview of accepted payment options and our monthly billing cycle, which simplifies your payment management by consolidating all charges at the end of each month.

​

Accepted Payment Methods​

Using Stripe, we accept the following payment methods:

• Credit & Debit Cards: Visa, Mastercard, American Express, Discover, JCB, and more.
• Digital Wallets: Google Pay and Apple Pay for quick, secure transactions.
• Bank Transfers & ACH: ACH direct debit is available for users in the U.S., simplifying direct payments.

​

Installments

By default, each account is allocated a fixed dollar amount of usage, as “credit” for on-demand rentals. That is, this amount represents the maximum amount of usage a renter can use before a payment is necessary. Upon request by the renter, or at the discretion of GPU Trader, this amount can be increased or decreased. When the total usage of an account, across all rentals, reaches this limit, an automatic installment payment is processed against the payment option on file, and this “credit” is reset. Multiple installments may be processed during a month, depending on the rental activity, and the amount of available “credit”. When the billing cycle is run at the first of the month, the total rental fee is calculated for the prior month, any sales tax is calculated and applied (if applicable in your state), and the installments are deducted. Any amount remaining is processed as a payment against the payment method on file.

​

Monthly Billing Cycle​

Our platform operates on a monthly billing cycle, ensuring clear and predictable billing for all your rental activities:

• Consolidated Monthly Billing: All rental charges are consolidated and billed at the end of each month. This includes both on-demand rentals and reserved instances that occurred during the month, regardless of when they started or ended.
• Spanning Rentals: If a rental spans across the end of a month, we will bill for the time used within each month separately. For example, if a rental begins in January and continues into February, the usage for January will appear on your January invoice, while the February usage will appear on your February invoice.
• Monthly Invoice and Payment Processing: On the first of each month, a detailed invoice summarizing all rental charges for the period will be sent to your registered email address. Payment processing is done as part of invoice generation, and will include all payments made, and all rentals that were active during any part of the month.

​

Reserved vs. On-Demand

Reserved instances are billed IN ADVANCE, while On-Demand is billed IN ARREARS. By default, Reserved instances are billed from from the first of the month until the end of the month. For the first payment, this amount is prorated from the day of the rental until the end of the current month - and then future billing on the first of the following month. As an example, let’s suppose you have four rentals with activity in March as follows:

On April 1st, the On-demand usage for March is calculated as follows:

For the same statement, Reserved instances will show as follows:

All rental costs are summed together to process a single payment for your usage on the day of the billing cycle (1st of the month).

​

Managing Payment Information​

You can update or manage your payment methods through your user profile settings. All payment information is securely stored and processed by Stripe, our payment processor, ensuring compliance with industry standards for data security and privacy. We do not keep your payment information on file in our systems - we cannot process payments manually by collecting your card information over the phone, we cannot update any information about the card. This MUST be done through the Stripe interface, available through our GPU Trader Platform, as our payment processor.

For more assistance with managing payments and billing inquiries, please contact our support team.