General
Platform
Frequently Asked Questions about the GPU Trader Platform
General
If you forgot your password or are unable to sign in follow these steps.
1
Find Forgot Password Link
Go to the “Sign In” Page and click on the “Forgot Password” link below the password field.
2
Enter Email
Enter the email address associated with your account.
3
Reset Verification
You will receive an email with a link to reset your password. If you don’t see it, check your spam or junk folder.
Click the ‘Rest Password’ link in the email and enter a new password. Make sure it’s strong and unique.
Click the ‘Rest Password’ link in the email and enter a new password. Make sure it’s strong and unique.
4
Save Password
Save your new password somewhere safe.
We recommend using a password manager like Bitwarden or the one included with your browser.
5
Sign In
Return to the sign-in page and log in with your new password.
Renting
There is an optional feature to enable or disable basic authentication using a toggle in the template details. Users should enable this feature if they want to protect access to a public-facing site in front of a web application service defined in the template. To learn more, read the basic authentication documentation.
If a service already has its own authentication mechanisms, enabling basic authentication is unnecessary and may cause conflicts.